How to Make More Money on Repairs

When a customer's printer pages began to grow faint he called a local repair shop where a friendly man informed him that the printer probably just needed new toner.

Because the store charged to install toner, the repair man told the customer he might be better off reading the printer's manual and trying the job himself.

Pleasantly surprised by his candor, he asked, "Does your boss know that you discourage business?"

"Actually, it's my boss's idea," the employee replied sheepishly. "We usually make more money on repairs if we let people try to fix things themselves first."

Sent by: Joke Labs posted on 07 July 2012