How many Support staff does it take to change a light bulb?
- "Wait! Maybe the bulb isn't broken. Let's try it again."
- "It's in the manual. Didn't you read the manual?"
- "The bulb was fine; you just forgot to turn the switch on."
- "The light bulb doesn't work? You must be using a non-standard socket."
- "Well, we have an exact copy of your light bulb here and it seems to be working OK. Can you be more specific about the exact problem?"
- "Our engineers are busy at the moment... We have assigned query number 987632 to your question. Please refer to it in all future correspondence."