Problem With 'Cup Holder' in PC
Caller: "Hello, is this the Help Line?"
HelpLine: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
HelpLine: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
HelpLine: "Please excuse me if I seem a bit stumped, it's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '52X' on it."
At this point the HelpLine operator realized that the caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive.
HelpLine: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
HelpLine: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
HelpLine: "Please excuse me if I seem a bit stumped, it's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '52X' on it."
At this point the HelpLine operator realized that the caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive.